Computer Repair and Network Support Services


Gary Helm
Technical Services Specialist
204 Hickory Oak Hollow
Cumming, GA 30040
Mon-Fri 9am-5pm
770-744-2084 Email Gary at GaryHelm.Net



Voted Best in Forsyth County

Remote Support

Gary provides online remote support as well as curb side and on site services.

Safe, Secure and Easy Technical Support when you need it without monthly service fees.
Call me, I will be glad to help.

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Voted Best of Forsyth County

Computer Services

Voted 'Best of Forsyth County' 2018-2022
  • Computer Repair
  • Troubleshooting
  • Windows Repair
  • Virus Removal
  • Slow Computer Tuneup
  • Old to New Computer Migration
More Services


Networking

IT & Network Support

Voted 'Best of Forsyth County' 2018-2022
  • WiFi Repair
  • Home/Office, WiFi, LAN
  • Cat-5e/6 Connections
  • Email Server Support
  • Internet Security
  • Router Configuration
  • Web Design and Development
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Data Support

Data Services

Data services are more than getting files back
  • Old to New Computer Migration
  • "Lost File" Recovery
  • File Transfer
  • Backup Systems
  • Data Recovery
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Old to New PC Migration

Transfer everything* from your old computer to your new computer.

You don't have to loose anything when you get a new computer.

When you get a new computer you wish you could move everything from the old computer to the new computer.
Yes, it can be done.
Yes, I do transfers from old to new computers.

PC Mover will move your software programs, settings, documents, pictures and other files for you.

One of the nice things is, when you sit down to your new computer, it will be as close to sitting down at the old computer as possible.

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Repair Outlook and Proxy Server Errors

Email not working or not being able to go to a website is frustrating to say the least. Combined, is unbearable.
This article and proceedures is to solve the problems of Outlook not syncing with the email server, and web browsers resulting in a proxy server error with no error code.
First address the Outlook problem to insure Microsoft Office hasn't become corrupt.
Second address the Proxy server error to correct any changes needed in the computer configuration.
It may not be necessary to do all of the proceedures in this article, so take one step at a time and check to see if the problems are resolved.

If you need help, call me. These proceedures can be done remote, as well as in shop. I will be glad to help.

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Strucured Wiring does not have to look like a mess.

I was recently called to straighten out a mess of wires in a new home.
All the rooms in the home were wired for Internet but not all the connections worked.

In addition to the wiring panel being an absolute mess. Excessively long patch cables had been used to connect the wiring in the house to multiple switches with multiple cables going to the modem.

The simple solution was to use an appropriate switch with appropriate length patch cables.

I would normally add a small patch panel to manage the wiring, but in this case the panel box the builder had installed was to small, so I retained the connectors used by the previous installer.

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unorganized wiring

Security Recommendations

In addition to Best Practices I am often ask about recommendations for Antivirus and VPN services.
There are many good brands and services out there. Some brands I like, some I do not care for.
With rare exceptions the one that works best for you is the one I recommend for you.

That said, there are two products I regularly recommend, regardless of my receiving an affiliate commission.


Malwarebytes

Malwarebytes is one of my go-to softwares when cleaning hard to find viruses and malware off of computers.

Malwarebytes is more than just an antivirus.
The Free Version detects and removes malware and spyware.
The Premium Version blocks ransomeware attacks and shields against malicious website activity, plus other security features not found in traditional antivirus software.

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NordVPN

Do I use NordVPN?
Yes; we use it on our phones, computers, tablets and server.

NordVPN is often listed as the best VPN service for 2022.
You can use it on up to six devices with one account.
It works on your laptop, phone, desktop and is compatible with most operating systems and web browsers.

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