Computer Repair and Network Support Services

Gary Helm
Information Technology Specialist
204 Hickory Oak Hollow
Cumming, GA 30040

Mon-Fri 9am-6pm
Evenings & Saturday by Appointment

Phone 470-253-0547
Email Gary at GaryHelm.Net

Near Me: Cumming Georgia, Forsyth County GA, Dawsonville GA, Gainesville GA, Dahlonega GA, Lake Lanier, Free Home GA, Ball Ground GA, Johns Creek GA, Milton GA

StaySafeOnline.org Security Awareness Series


More than slightly humorous, Eight Episodes on Computer and Network Security.
Featuring "the boss", "the new employee" and "the tech-guy".

Use Strong Passwords and Password Manager video

Multi-Factor Authentication

Recognize Phishing Scams video

Update Your Software video

Four Easy Ways to Stay Safe Online

Public WiFi Networks - Security Tips

FTC.gov video "How to Avoid Tech Support Scams"

Ransomware - Cybersecurity for Small Business

Visit me on
Facebook
Instagram
LinkedIn
GitHub
Spiceworks

Additional Resources

It is not a question of "If", it is a question of "When".
Be Prepared for a Cyberattack

General Information

Be Prepared website
DHS - Cybersecurity Preparedness web
Be Prepared Tip Sheet
DHS - Be Prepared Cyberattack Tip Sheet pdf
Computer Security Incident Handling Guide
What to do "When" anything happens
NIST - Computer Security Incident Handling Guide pdf

Cybersecurity Survival Guide
NCA - Cybersecurity Survival Guide web

Ten Basic Steps you can take to help prepare for cyberattacks.
NCA - Online Safety Basics web

NIST Cybersecurity and Privacy Report
NIST Cybersecurity and Privacy Report 800-229 pdf
Cybersecurity Awareness Month - Poster
NCA - Cybersecurity Awareness Poster pdf
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Stop Ransomware

Ransomware comes in a variety of forms, from simply taking over your computer screen to encrypting your hard drive so they have to provide you a code to turn on your computer.
The common demand is you pay a ransom to get use of your computer back.

CISA - Stop Ransomware August 29, 2024 Advisory pdf

CISA - Stop Ransomware Website

Back IT Up

"Things Happen" - When your computer, table, phone or other device quits working, having a backup can save the day.
When your systems are compromised by a cyber-attack or failed update, having backup systems can save the day.

Back It Up
my blog - Back It Up

US-CERT Data Backup Options
US-CERT - Data Backup Options pdf

NIST/NCC0E MSP Protecting Data Extended
NIST/NCC0E - MSP Protecting Data Extended pdf

Social Engineering

Social Engineering uses common behavioral responses in an effort to get you to do something "they" want.
Social Engineering appeals to our emotions, such as: fear, greed, loyalty, curosity, obediance, anger, hatred, desire to help, urgency, trust.
CISA - What is Social Engineering & How Does it Work web

WI-Fi Security

Using a VPN service can help protect you from hackers by hiding your location and encrypt data.

Use VPN "Pull the Shades Down"
NCA - VPN Pull the Shades Down web

Protect your home Wi-Fi network
How to Secure Your Home Wi-Fi
Your router has a default user name and password. If it is not changed, there are lists of default passwords on the Internet.
FTC - Secure Your Wi-Fi Network web

Social Media Scams

Social Media Poster
Social Media Poster

Take Back Control of a Social Media Account
HAS Links to Facebook, YouTube, Google, WhatsApp, Instagram, TikTok, LinkedIn, SnapChat, Reddit, Pinterest, X (Twitter), Discord, Blue Sky, Mastodon
NCA - Take Control of Social Media web

That Hard to find 'Report Compromised Facebook Account' page
FB - Report Hacked Facebook Account web

Facebook Help Center
Hacked and Fake Accounts (Hacked and Impersonation on Facebook)
FB - Facebook Help web

Tech Support Scams

Federal Trade Commission advice "How to Spot, Avoid and Report Tech Support Scams"
FTC - Avoid Tech Support Scams web

MULTI-LAYER TECH SUPPORT SCAM - Highly Organized Scammers
FBI/ic3 - Phantom Hacker web

  • Phantom Hacker 1
    claims to be tech support
  • Phantom Hacker 2
    claims to be financial institution
  • Phantom Hacker 3
    claims to be US Gov Official

SENIORS & Elders

"Phantom Hacker"
is a MULTI-LAYER TECH SUPPORT SCAM
Highly Organized, Highly Proficient

  • phase 1 Tech Support IMPOSTER
  • phase 2 Financial Institution IMPOSTER
  • phase 3 US Gov Official IMPOSTER
FBI/ic3 Phantom Hacker Public Service Announcement
FBI/ic3 - Phantom Hacker web

The FBI tracks cybercrimes .. Persons over 60 reported over Three Trillion dollars lost to cybercriminals in 2023.
FBI/ic3 - 2023 Elder Fraud Report pdf

Increase of Tech Support Scams targeting Older Adults
FBI/ic3 - Increase in Tech Support Scam webs

Elder_Fraud_Tri-fold
NCA - Elder Fraud Tri-fold pdf

Children, Students and Families

Tip Sheet for Parents to Help Children Use Technology Safely
CISA - Secure-Our-World-Raising-Digital-Citizens-Tip-Sheet pdf
Stop Bullying
Stop Bullying . gov website
U.S. Department of Justice Bulletin - Internet Crimes Against Children
DOJ/OVC - Internet Crimes Against Children web
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Artificial Intellegence

Secure-Our-World-Using-AI-Tip-Sheet
CISA - Secure-Our-World-Using-AI-Tip-Sheet pdf
+81% of Passwords Hacked by Ai in Under 1 Hour

Workplace Security & Training

Cybersecurity Training Guide
CISA - Cybersecurity Training Guide pdf (booK)
NIST Business Quick Start Guide
NIST - Business Quick Start Guide pdf

Travel Tip Sheet

CISA Be Cyber-Smart while Travel Tip Sheet
CISA Travel Tip Sheet pdf
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Puzzels and Games

Fun Ways to Learn about Cybersecurity
Cybersecurity-Awareness-Month-2024-Puzzles
NCA - 2004 Cybersecurity Puzzels pdf
CISA Cybersecurity Games
CISA Cybersecurity Games web